Promoting Customer Service in the Childcare Industry

Webinar

Join Dr Mary Anne Hall as she explores how to provide a warm and welcoming experience for parents and families.

This Webinar discusses:

  • How to build trusting relationships
  • Key issues for resolving issues with customers
  • Emotional intelligence
  • Phone protocol
  • Areas for optimum customer service


Upon completion, you will receive a certificate of attendance for your records. 

Course curriculum

    1. Welcome to your Webinar

    1. Promoting customer service in the child care industry

About this course

  • $49.95
  • 2 lessons
  • 0.5 hours of video content